Sneha Goyal

Technical Operations Engineer & Full-Stack Developer

Aspiring Software and Technical Operations Engineer with experience in production support, system monitoring, Linux environments, Grafana, Prometheus, React.js, Node.js and scalable web applications.

About Me

Passionate technology enthusiast focused on building reliable systems, optimizing production environments, and developing scalable web applications. Experienced with monitoring, alerting, incident management, and full-stack development using modern technologies.

I thrive in dynamic environments where I can leverage my problem-solving skills to troubleshoot complex issues and ensure system stability. My background in both technical operations and software engineering allows me to bridge the gap between development and deployment, ensuring seamless and efficient workflows. I am continuously learning and adapting to new tools to stay at the forefront of technology.

Experience

Technical Operations Trainee

Airtel Payments Bank | Dec 2025 – May 2026
  • Developed and maintained 45+ Grafana dashboards.
  • Monitored 100+ production metrics.
  • Configured 50+ Prometheus alerts.
  • Enabled monitoring for 20+ banking services.
  • Resolved 50+ production incidents.
  • Worked with Linux, Kubernetes and Jira.

Frontend Developer Intern

IBM CSRBOX | Jun 2024 – Aug 2024
  • Led a team of 5 developers.
  • Built reusable React components.
  • Integrated REST APIs.
  • Improved responsiveness and accessibility.
  • Enhanced cross-browser compatibility.

Featured Projects

Finance Tracker

  • MERN Stack Application
  • JWT Authentication
  • Role-Based Access Control
  • Socket.IO Real-Time Sync
  • Expense Analytics Dashboard
View Project

NeighborFit

  • Neighborhood Recommendation Platform
  • MERN Stack + MongoDB
  • Chart.js Dashboards
  • Preference-Based Matching
  • Responsive UI Design
View Project

Technical Skills

Java Python JavaScript TypeScript React.js Redux Tailwind CSS Node.js Express.js REST APIs MongoDB MySQL Linux Grafana Prometheus Kubernetes Git Postman Jira

Certificates & Achievements

Certificate 1

Java Full Stack

Wipro

Certificate 2

Data Analytics

IBM

Certificate 3

Cybersecurity

Cisco

Certificate 4

Applied AI

CSRBOX

Education

B.Tech CSE

Galgotias College of Engineering & Technology

CGPA: 8.5 / 10

2022 – 2026

Class XII (PCM)

Gaurs International School

96%

2022

Let's Connect

Interested in Technical Operations, Production Support, Full-Stack Development and Software Engineering opportunities.